Lead Interaction Designer
LendingTree | Charlotte, NC | Aug 2018 – Present
Lead designer for LendingTree’s platform products including their logged-in user platform (MyLendingTree), their lender platform (Canopy) and online form creator (Phoenix). Working alongside multiple product managers and engineering groups, some highlights of completed work include: UX strategy and redesign of LendingTree’s logged-in user experience with a focus on a user’s entire financial journey, UX strategy and design of connected financial accounts (Plaid) within the MyLendingTree platform, and UX strategy and design of LendingTree’s lender platform Canopy. Other duties included: managing and mentoring intern during the summer of 2019, standardization of UX request process within JIRA, and standardization of file sharing and structure across the UX design team.
UX Architect (promoted from Sr. UX Designer)
Cox Automotive | Charlotte, NC (Remote) | Sep 2017 – Aug 2018
Worked alongside other UX architects from other Cox Automotive business units. Duties are same as Sr. UX Designer role and also included: leading the UX design planning and strategy for the Xtime dealership product agile train, assisted in the creation of global Cox Automotive UX/UI pattern library (Tracksuit), and mentored UX designers across Cox Automotive on current UX workflows and functionality.
Sr. UX Designer (promoted from UX Designer)
Xtime (acquired by Cox Automotive) | Redwood Shores, CA | Aug 2015 – Sep 2017
Worked with multiple products and engineering teams within Xtime to coordinate design decisions and implementation. Duties were same as UX Designer role and also included: scoping product roadmap and upcoming features for the current and upcoming quarters, management of Google Analytics to verify usage of implemented functionality, and assist with the merger and transition of Service Pro (Cox Automotive acquisition) into the Xtime product suite.
Xtime | Redwood Shores, CA | Aug 2014 – August 2015
Worked with product team to design features of the newest version of Xtime products. Duties included presenting wireframes and workflows for iteration with design team, researched and observed designs with users out in the field, showcased designs to product managers and engineers for critique, provided pixel perfect mock-ups and specifications to engineering for implementation, and supported QA on implementation of new features.
Contract UX Designer
RingCentral, Inc. | San Mateo, CA | Feb 2014 – Aug 2014
Worked with the design team to improve current and future features of RingCentral’s service web and mobile apps. Duties included constructing wireframes to showcase design flows for iteration with product managers and deliver final designs to the graphic design team for pixel perfect implementation.
Balluun, Inc. | Foster City, CA | Jul 2013 – Nov 2013
Designed and improved the user flows and user experiences for Balluun’s core platform to be applied across the trade show industry. Built interactive prototypes to showcase potential functionality and submit design work flows and wireframes to engineering team for implementation.
Interaction Design Intern
Glerb Inc. | Bloomington, IN | May 2012 – Aug 2012
Volunteer interaction design intern for e-learning startup company. Designed user interaction, interface, and functionality for contributing and learning tools within Glerb.com.
Indiana University Tennis Instructor
Indiana University | Bloomington, IN | Oct 2010 – Jun 2013
Instructed kids and adults in group and private settings. Lessons were designed individually for each lesson based on the needs of the individual or group and included instruction on the fundamentals and strategies of tennis.
Interaction Design Practice Group Mentor
Indiana University | Bloomington, IN | May 2012 – Dec 2012
Mentored first year graduate students within the HCI/d program about proper group dynamics, techniques, and strategies for proper interaction and user experience design.
I399 Assistant Instructor
Indiana University | Bloomington, IN | Jan 2012 – May 2013
Attended all course lectures throughout the semester, graded assignments, answered student questions, maintained group blogs, and assisted students in need.
M.S. Human Computer Interaction Design
Indiana University | Bloomington, IN | May 2013
B.S. Informatics, Minor in Business
Indiana University | Bloomington, IN | May 2009
Adobe Illustrator | Adobe Photoshop | Adobe InDesign | Omnigraffle | Balsamiq Mockups | Sketch
Affinity Diagrams | Usability Testing | High Fidelity Prototyping | Low Fidelity Prototyping | Concept Generation | Persona Creation | User Workflows | Scenarios
Interviews | Questionnaires | Survey/Data Collection | Academic Research
InVision | Flinto | Axure RP Pro | Adobe Fireworks | Arduino Platform
Basic HTML | Basic PHP | Basic CSS | Dreamweaver
Java | Scheme